Refund & Cancellation Policy – Mysore Taxi Booking

At Mysore Taxi Booking, we value our customers and strive to provide hassle-free, reliable taxi services. This Refund & Cancellation Policy outlines the terms applicable to your taxi bookings, one-way rides, round trips, outstation trips, and sightseeing services.

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1. Cancellation Policy

Free Cancellation: You can cancel your taxi booking up to 12 hours before the scheduled pickup without any charges.

Late Cancellation: Cancellations made within 12 hours of pickup may attract a cancellation fee, depending on vehicle type and distance.

No-Show Policy: If the passenger does not show up at the scheduled pickup time, the booking will be considered a no-show, and no refund will be issued.

Special / Outstation Trips: For long-distance trips (Mysore to Coorg, Ooty, Wayanad, Bangalore, etc.), cancellations 24 hours prior to pickup are allowed without charges. Late cancellations may incur 50–100% of the fare depending on trip distance and vehicle.

2. Refund Policy

Refunds (if applicable) are processed to the original payment method used during booking.

Refunds are typically processed within 5–7 business days.

Partial refunds may be applicable in cases where the trip has already commenced or the driver has been dispatched.

No refund will be issued for services missed due to traffic delays, natural calamities, or force majeure events.

3. Modifications & Rescheduling

Customers can reschedule their booking in advance by contacting our support team via phone, WhatsApp, or website.
Rescheduling is subject to vehicle availability.
No extra charges for rescheduling if informed at least 12 hours prior.

4. Refund Exceptions

Refunds do not apply for cancellations caused by weather, road closures, or government restrictions.
Refunds may be adjusted for partial journeys if a one-way or round trip has already started.
Special discount bookings may have specific cancellation/refund terms mentioned at the time of booking.

5. How to Cancel or Request Refund

Please provide your booking details when requesting a cancellation or refund to ensure faster processing. Required details typically include booking ID, pickup date & time, and vehicle type.

Contact options:

Phone: +91 91416 10531
Email: info@mysoretaxibooking.com
Website / WhatsApp: Submit your booking details for cancellation

6. Contact for Queries

For any questions regarding cancellations, refunds, or rescheduling, our customer support team is available 24x7.

Phone: +91 91416 10531

Email: info@mysoretaxibooking.com

Website: www.mysoretaxibooking.com

Important: Processing times and refund outcomes are subject to payment provider policies and may vary. If you do not receive your refund within the stated timeline, please contact our support team with your booking details.

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